Effective Date: 15/10/2023

At smars.in, we are committed to providing our customers with the best shopping experience. To ensure transparency and clarity in our processes, we have updated our Shipping, Return, Refund, and Delivery Policy. Please read this policy carefully before making a purchase.

Shipping

  1. Shipping Time: We aim to process and ship your orders promptly. The typical shipping time is 7 days from the date of order confirmation. Please note that shipping times may vary based on your location and the availability of products.
  2. Order Tracking: You will receive a tracking number as soon as your order is dispatched, allowing you to monitor the status of your delivery.
  3. Shipping Fees: We offer free shipping on orders above a certain value. For orders below this value, a nominal shipping fee may apply, which will be clearly stated during the checkout process.

Delivery

  1. Delivery Time: After your order is shipped, the estimated delivery time will depend on your location and the courier service. Typically, delivery should be expected within 7 to 14 days.
  2. Delivery Address: Please make sure to provide accurate and complete delivery information. We are not responsible for delivery delays or issues arising from incorrect address details.

Exceptions

  1. Certain items may not be eligible for returns due to hygiene and safety concerns. Please check the product description for specific details on non-returnable items.
  2. If you receive a damaged or defective item, please contact us immediately, and we will resolve the issue by offering a replacement or a full refund.

Modification of Policy

smars.in reserves the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

By making a purchase on smars.in, you agree to abide by these shipping, return, refund, and delivery policies.

If you have any questions or concerns, please contact our customer support team at [Email Address: msrs.sales@gmail.com] or [Phone Number: +918447147601].

Thank you for choosing smars.in for your shopping needs. We appreciate your trust and confidence in our products and services.